The users, Consumers or customers have the possibility of placing all their orders from the Internet page: www.nieseret.com
Each user declares that they have full capacity to use credit cards and that they have sufficient funds to cover all costs resulting from the purchase of products throughwww.nieseret.com
During the purchase process, the user declares to accept fully and without reservations all of these General Conditions of Sale.
The data registered by www.nieseret.com constitute proof of the transactions carried out. The user will receive the order confirmation via email.
Confecciones Niseret SL reserves the right to modify its prices at any time, but the products will be invoiced based on the rates in force at the time the order is placed (subject to the availability of the product), except manifest typographical error.
Confecciones Niseret SL reserves the right to reject an order from any user with whom it has a dispute.
Shipping and delivery
Deliveries will be made within a period of 24/48 hours, Work days, depending on the time the order is placed, throughout the peninsula. For the rest of the national territory an amount will be charged that will appear before the order confirmation, which will vary depending on the destination.
You can taste nature, the characteristics and operation of the goods as you would in a physical establishment.
Returns and exchanges
In accordance with current legislation, If you are not satisfied with your purchase, you can make your return within a period of 14 calendar days from the day you receive the products, as long as the item has not been used or damaged. So, Niseret will not accept returns of damaged items, used or without their original packaging.
The return of the purchased items may be made by ordinary mail prior notice by email (or phone) a firstname.lastname@example.org (+34 966 756 583) or by entering "My account" and selecting "Orders”, You can check the order details and process the return, or selecting the order to return from the section of “Returns”.
Steps to prepare my package (This step is optional but we appreciate your collaboration as it helps us detect problems in the production line, improving the shopping experience of our customers):
1. Prepare the return by reusing the shipping bag itself or, failing that, using suitable packaging (box, bag, etc.).
2. Indicate the reason for the return for each of the garments or items.
3. Trim the “Reasons for Return” and put them inside the bag *.
4. Stick the return label and agency label on the outside, if there was.
5. Close the bag properly.
In the event that the return is for causes attributable to Confecciones Niseret SL (defective product or not matching the purchased reference) Confecciones Niseret SL will be in charge of collecting the products and reimbursing the customer all payments received or changing them for the correct one, taking charge of the costs associated with this return and / or exchange. Remember that all the garments or items that are to be returned must be in the same conditions in which it was sent, unused and with all its labels.
In the event that the return is for reasons not attributable to Confecciones Niseret SL, as color changes, size or other characteristics, that are due to a change of opinion or error on the part of the client when making the purchase, the customer will be in charge of returning the products to us in perfect condition without any undue delay and, in any case, at the latest within the period of 14 calendar days after receipt of the products. In these cases, Confecciones Niseret SL will reimburse the client for all payments received, except shipping costs. It must be the customer who assumes the direct cost of returning the products.
Confecciones Niseret SL will proceed to make the refund within 14 calendar days from the date on which the customer informs us of the decision to return the purchase and will do so using the same means of payment used by the customer for the initial transaction. Confecciones Niseret SL reserves the right to withhold the refund until the products have been received.
Confecciones Niseret SL reserves the right to reject returns communicated or sent after the deadline., or products that are not in the same conditions in which they were received.
To make an item exchange, you will have to first process a return for the garment you want to change and then you will have to place a new order with the new garment. Changes will be subject to availability and will have 14 calendar days from the exchange date in case you need a refund.